Whether you spotted something that needs updating, want to ask about how a sweepstakes casino works, or have feedback on a review, this is the page to use. SC Casinos is run by a small editorial team that covers sweepstakes and social casinos across the US, and we read every message that comes through.

What we can help with

We're a review and comparison site, not a casino operator, so there's a limit to what we can do directly. Here's a realistic breakdown of what falls inside and outside our remit:

  • Site content and accuracy — if you think one of our write-ups is out of date, for example a change to an operator's eligible states, welcome offer, or redemption process, let us know and we'll look into it.
  • General questions about sweepstakes casinos — how the Gold Coins and Sweepstakes Coins model works, what "no purchase necessary" means, or how prize redemption typically operates.
  • Feedback on the site — broken links, confusing sections, or suggestions for platforms you'd like to see covered.
  • Press or partnership enquiries — for anyone representing an operator or media outlet.

What we can't do is manage your account, process a redemption, verify your identity, or resolve a dispute with an operator such as {{ site_pages_note }}. Those matters sit with the individual sweepstakes casino, not with us — see the note below on account and support issues.

Questions about a specific operator? Go to the source first

Because we don't operate any of the sites we review — including Spinblitz, Casino.Click, Free Spins, SplashCoins, Crown Coins, Lucky.me, Spree, Crash Duel, Mr Goodwin or FortuneWheelz — we can't access your account, confirm a Sweepstakes Coins balance, speed up a redemption, or answer identity verification queries on an operator's behalf. For anything involving your account, a pending redemption, deposit or withdrawal, deposit method, or verification documents, the fastest route is always the operator's own support team, usually reachable through their site's help centre, live chat, or the contact details in your welcome email or account settings.

If a specific operator's terms, eligible states, or redemption threshold seem unclear, we're happy to help you understand the general model, but the operator's own terms and conditions are the definitive source for their current rules.

Before you write in: a few things worth checking

Many questions we receive are already answered in more depth elsewhere on the site. It's worth a quick check first:

  1. For questions about setting healthy limits, self-exclusion options, or where to find support resources, our Responsible Gambling page covers this in detail.
  2. For questions about how this site operates, our editorial approach, and how we treat commercial relationships with operators, see About Us.
  3. For the legal terms governing use of this site, our Terms and Conditions page has the full detail.

What to include so we can help faster

If your message relates to a specific sweepstakes casino or a specific piece of content on this site, including a few details helps us respond properly:

  • The name of the operator or the page you're referring to
  • What you noticed or expected to see (for example, a state eligibility list, a bonus amount, or a redemption limit)
  • Roughly when you last checked, since operator terms and state availability can change without much notice

We can't provide legal advice about whether a particular sweepstakes casino is permitted in your state. Availability varies by state, some jurisdictions restrict or prohibit this model entirely, and rules change. If you're unsure whether a platform serves your state, the operator's terms page and your own state's guidance are the places to confirm that, not this contact page.

A note on age and eligibility

This site, and the sweepstakes casinos it covers, are intended for adults only. Most operators require users to be at least 18, and some set a minimum age of 21 either nationwide or in specific states. If your enquiry relates to an account belonging to someone underage, please raise it directly with the operator concerned, since account-level checks and enforcement sit with them.

Response times

We aim to read and respond to messages in a reasonable timeframe, though as a small team we can't guarantee a fixed turnaround. Enquiries that require us to double-check an operator's current terms, eligible states, or promotional offers may take a little longer, since we verify details before updating anything on the site rather than repeating unconfirmed claims.

Getting in touch

Use whatever contact method is provided on this site to reach us. If your question is really about a specific platform's account, redemption, or verification process, the quickest answer will almost always come from that operator's own support channel rather than from us. For everything else — corrections, general questions about how sweepstakes casinos work, or feedback on our coverage — we're glad to hear from you.

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